Overview

Transforming the Patient Care Experience Through Research and Innovation

Delivering health care has remained surprisingly static over the years – aspects of medical care like exam room design and physician-patient relationships that physicians of yesteryear would find remarkably familiar. Yet, it’s odd that in light of the advancements in other parts of the medical process, there’s been very little change in these areas that shape a patient’s care experience.

And the SPARC Program believes that with design thinking and strategy, better ways of delivering care can be achieved. Through hypothesis-driven research, which is similar to the scientific method used to unlock the mysteries of human diseases and formulate effective treatments, this novel laboratory can study and transform the "how" of health care delivery.